Trust, Safety and Disputes
Helper Safety
I'm doing tasks but something doesn't seem right. What should I do?
We care about your safety, so we've compiled this list of warning signs to watch out for if you suspect something isn't quite right.
I'm doing tasks, and I feel unsafe, what should I do?
Please let us know immediately if you experience any issues or have a bad experience when performing the task. Your worries will be treated seriously.
How can I report an inappropriate task or comment?
Report any tasks that are posted on Taskhelper that violate our Community Standards (or anything else that makes you uneasy) to the moderation team.
Do I need a licence or qualification for tasks?
It's crucial to have the appropriate licenses and/or certifications to execute particular tasks when working on Taskhelper.
What can I do to build trust in a customer?
Trust and Safety are our number one priority. We are aware of how important it is to be confident about the Helper. In this article, we provide advice on how to build trust in a customer.
Poster Safety
What are unacceptable behaviours on Taskhelper?
We do not accept these undesirable behaviours at Taskhelper, and as a result, your material may be deleted and/or your account suspended.
What are unsupported practices on Taskhelper?
We condemn the practices listed below inside our community because they hinder the development of a fair, open, and reliable environment—things we place great value on.
I posted a task but something doesn't seem right. What should I do?
We care about your safety, so we've compiled this list of warning signs to watch out for if you suspect something isn't quite right.
I posted a task and I feel unsafe, what should I do?
At Taskehelper, we take your security very seriously. You may learn more about the following circumstances in this article.
What can I do to build trust in my Helper?
Trust and Safety are our number one priority. We are aware of how important it is to be confident about the Helper. See the advice in this article on how to put your trust in other users of the platform.
Dispute Resolution
Taskhelper’s dispute process stage 3 - Taskhelper makes a decision
In this article, you may find information on stage 3 of our dispute resolution process.
Taskhelper’s dispute process stage 2 - Taskhelper reviews the details
In this article, you may find information on stage 2 of our dispute resolution process.
Taskhelper’s dispute process stage 1 - Let us know what's happened
In order to assist you, our support team must be informed of all the details of what has happened. You will therefore be required to complete a form with some questions.
What should I do before starting the dispute process?
Communication is key to coming to an agreement. There are many ways to get in touch with people and connect with them. You might be surprised by how helpful talking to others can be in resolving conflicts.
What should I do in the dispute process?
On our platform, ensuring respect for others is our priority. During this process, inappropriate behaviour will not be accepted.