Trust and Safety are our number one priority. We are aware of how important it is to be confident about the Helper. See the advice below on how to put your trust in other users of the platform.

Search for profile badges.

Our members can apply for a variety of additional badges from Taskhelper to verify things like their identities and other checks. Look out for:

• ID Badge: This indicates that our verification partner has verified that the information on the customer's account and their official documents are correct.

Request ID yourself.

You can ask to see a copy of an ID if a customer doesn't have one of the aforementioned badges. We advise that you do this in order to gain confidence with the other member by providing your own documents as well. Asking this question before the task's due date is a good idea; you can use the private messaging tool for this purpose.

Ask who will be at the location when you perform the task.

Knowing what to expect when you arrive at a task location can help you trust customers, especially if it will affect your ability to complete the task.

You can ask the customer how many persons will be present at the task location and how they are connected to the task if it isn't specified in the task description.