You will receive a notification with a cancellation request if the Helper decides to cancel your task. Within 2 days, you will be given the opportunity to approve or reject this request. The task will be automatically cancelled and reimbursed if you don't take action within 2 days.

You can choose to agree if you're willing to accept the task cancellation. Choose decline if you don't want to discontinue the task once it has begun.

If you decide to decline, it might be wise to privately message the other user to discuss your options and come to an agreement.

Contact us here if there is a dispute over a cancellation so we can help you with the following steps.

The Helper will also be requested to provide an explanation for the cancellation and provide a comment at the time the cancellation request is made. After accepting the request, you will be informed of this reason and prompted to indicate your agreement or disagreement with it.

We can assist if you concur that the task should be cancelled but disagree with the provided justification. For additional details, see this helpful article.