When you receive the notification of the cancellation, you can accept or reject the reason the other party provided. If you disagree with the justification, you will have the chance to let us know what you think the explanation should be.

Please accept the cancellation request so that the procedure can be completed, even if you disagree with the reason for the cancellation but agree that the assignment should be cancelled anyway.

In cases where there is a discrepancy, Taskhelper will use your feedback to properly ensure the cancellation to either you or the poster, as they impact your completion rate. 

You can find instructions on how to cancel a task once you have thought about the consequences and made that decision here.