When a task is completed by someone other than the one who was assigned to it, this is known as subcontracting. This kind of agreement is acceptable as long as both the Helper and the Poster provide their unambiguous consent.
For Posters
When you assign someone to complete a task, they should complete it. This is done to protect your privacy, keep you safe, and foster trust between you and your Helper.
Only if you allow it may your designated Helper bring an assistant or send another person on their behalf. You should be consulted in advance about this so that you may answer whether or not you are okay with it. Without your explicit consent, a Helper may not subcontract. This is against our Community Standards.
We don't support shared accounts or unidentified people turning up to perform tasks since we always want to ensure that you know who to anticipate and what to expect from them. We advise validating the other person's ID and noting their profile link if you have consented to subcontract.
Everyone who contributes to the task must have a Taskhelper account as well. This is the case because only members are covered by Taskhelper insurance. The task will not meet the requirements for insurance if something goes wrong while a non-member is working on it.
For Helpers
When a task is assigned to you on Taskhelper, subcontracting means having someone else complete it on your behalf. Only with the specific authorization of the Poster is this absolutely supported.
Subcontracting without the Poster's consent is against our Community Standards. In cases where the other party does not have a Taskhelper account, subcontracting is likewise not permitted.
According to our Terms and Conditions, shared accounts are also not permitted; each participant in a job needs to have a unique Taskhelper account. Setting up an account simply takes a few minutes, but it's essential to avert any problems.
You enter into a task contract with a poster when they assign you, and you are solely responsible for the Helper part of the contract. Remember that everything that occurs on the task will be credited to you, so keep that in mind. Any review, cancellation, insurance claim, or other task issues—regardless of whether you subcontracted the task—will be noted on your account.
Keep in mind that you, as the assigned Helper, are responsible for any damage or loss sustained while doing the assignment. All assistants and subcontractors must have their own Taskhelper accounts in order for tasks to qualify for insurance.
